Account & Billing
Notification preferences
Every email and push notification GrowPilot sends maps to a single toggle on the Settings page. The same flag governs both channels, turning off 'Care reminders' silences both the reminder email and the mobile push at once. Defaults are conservative: care reminders on, product updates off.
The four toggles
Care reminders, emails and push when a scheduled care task (water, fertilize, prune, custom) comes due. On by default. Available on every tier.
Anomaly alerts, Cultivator-only. Fires when GrowPilot detects a declining-health trend across one of your plants or batches. See the Anomaly detection article for what triggers these.
Harvest reminders, Cultivator-only. Reminds you when a batch is approaching its estimated harvest date so you can plan downstream tasks (drying, curing, sale).
Product updates, occasional emails about new features and growing tips. Off by default. You'll never get sales blasts on this channel, it's product changelog only.
Where to manage them
Open Settings from the sidebar (or the gear icon on mobile).
Scroll to the 'Notifications' card.
Flip a toggle. Changes save instantly, you'll see the switch animate to its new state, and the next event of that class follows the new setting. No confirmation needed.
What still gets sent regardless
Account-critical email, payment-failure receipts, plan-change confirmations, password resets, and account-deletion confirmations, always send. These are transactional messages required to operate your account, not marketing.
Webhook-driven Stripe receipts come from Stripe itself, not GrowPilot. Manage those from the Stripe Customer Portal.
If a reminder fires at the wall-clock moment you toggle it off, you may still receive that one, the cron has already picked it up. Subsequent reminders honor the new setting.
Push notifications on mobile
Push requires the GrowPilot mobile app (or the installed PWA) to be set up and notification permission granted by the OS.
If you've installed the PWA and never granted permission, the toggle is still respected, we just have nothing to push to. Grant permission from your browser settings to enable push.
Disabling a toggle in the web app immediately propagates to push delivery. There's no separate web/mobile setting.
Frequently asked
- Can I get reminders by SMS instead of email?
- Not currently. SMS support is on the roadmap. For now the channels are transactional email and mobile push.
- Why did I get an anomaly email even though I'm not on Cultivator?
- You shouldn't, anomaly detection is Cultivator-only. If you've received one in error, please contact support@aigrowpilot.com with the email and we'll investigate.
- I unsubscribed from marketing emails by clicking the link, does that change my toggle?
- Yes. The one-click unsubscribe link in any marketing email flips the 'Product updates' toggle off. Re-enable it from Settings whenever you want.
- How do I stop everything at once?
- Turn off all four toggles. We won't email or push you anything except the account-critical messages described above (payment-failure receipts, account deletion confirmation, etc.).